Selecting The Correct Headset For Your Office Phone
Headsets come in an array of styles to cover a multitude of uses from a number of manufacturer’s .The three leading manufacturers of office and business headsets are Plantronics, Jabra and Sennheiser. Choosing a headset can often be daunting, so here’s a brief guide to what’s out there.
Corded headsets were the first headsets being used commercially and are still extremely popular with many businesses today, especially with contact centres and places with a high number of staff favouring these types of headsets. They are usually plug and play with a variety of connection cables available to ensure they have that virtual compatibility with all current desk phones. The basic corded headset is also the cheapest type, not everyone needs a higher specification model.
Headsets styles vary within the corded headset genre with the over the ear, headband and behind the neck styles being the main three styles available. The different manufacturers have varied approaches on these styles giving you a truly broad spectrum of headsets to choose from.
Wireless headsets were introduced 10 years ago, and these have seen massive technological improvements within the field of personal telecommunications, which continues with new and improved features being added to headset models all the time.
DECT technology and Bluetooth technology are used on wireless headsets to achieve a wireless connection. Whereas DECT was the better technology of the two offering a longer range and encrypted signal, Bluetooth was being used mainly for mobile headsets. However the tide is turning and Bluetooth has recently come ona long way with many major manufacturers such as Plantronics and GN Netcom utilising Bluetooth technology in their latest headset models. This is mainly because of the popularity of Unified Communications, or in other words products, in this case headsets, that work with many devices in the office. So now the new generation of Bluetooth headsets can work with your Bluetooth mobile phone, desk phone and PC. This has huge money saving implications for many companies.
Like corded headsets, you find wireless headsets developed in a number of wearing styles, from in the ear, over the ear, over the head and behind the neck models, with each manufacturer having their own approach to each wearing style.
If you’re thinking choosing either a corded headset or planning to go wireless, my advice is to do a little bit of research and look into all the available models with their different features and functions to ensure you get the correct headset for your needs.
Visit www.nicomm.co.uk for the best in phones and headset communications technology. Of note at the moment are the offers on Plantronics Headsets.
No related posts.